There is no buyer protection on this site. Now they suddenly want to be law abiding Im calling a spade a spade. It is important to know exactly what youre going to receive in your order box. If you want to save the most (usually a few extra dollars), use Ship on Your Own. Mercari charges sellers a fee of about 13% to sell on their platform. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. I think its a pretty reasonable fee considering you have instant access to millions of shoppers along with other seller benefits. Your submission has been automatically removed because your account is less than one day old. No date has been set for sentencing. It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year. Thank you! Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. LUCKILY, I did not mark the item delivered only by pure chance. All products sold on Mercari are 100% genuine and sourced directly from the brands or their authorized distributors. I do love eBay money back quarantine , but I never sale on eBay only as a buyer you will get the wrong item or it wont come. Sigh. Therefore, you should always avoid selling items that are not allowed by Mercari. Thanks for all the solid advice Arslan. One transaction was perfect. They are the worst. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. Although not recommended, a lot of sellers leave the product description blank. You could attempt to send a stern letter from a lawyer to this scam buyer. Helping people live life on their terms by demystifying entrepreneurship and money. That computer could very easily be wrong but that doesnt matter. Therefore, you can take two approaches to sell your products on Mercari. Then, if no return confirmation, releasing the funds to the seller. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. A secure system for buying and selling. Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). If you got new fitness equipment recently and now your old set of dumbbells is collecting dust, you can sell them on Mercari Local and skip the shipping. And, given your blog is Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for both parties. It's honestly a dying company. No, Mercari does not sell fake products. This will be my first-time. 1. Another situation the seller did not send I cancelled and got the refund. Worse the money earned goes to gangsters and terrorists. games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be That's what it is. Can you sell fake stuff on Mercari? The second computer has never arrived. 3 days is your opportunity to say something. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. Prohibited Mercari Items - Items that will get you banned from Mercari. After logging in you can close it and return to this page. If you've already registered, sign in. Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. in violation or is otherwise inappropriate Mercari may, at its discretion, Policies are misleading and they dont follow through with buyer protection. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. I would also report to BBB, local news, and throw a huge media shit fit about it. How could they have known it was/is a "knock off"???? But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. Buyer beware. The possible price range available on Mercari is between $1 and $2,000. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. Im also so grateful that Arslan posted such detailed info. Now that you know their marketplace guidelines, lets get to know their policies. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! You claim the buyer lied to me about receiving the item.. Ive reported it to Disney, Hulu and Netflix. Well my experience was mixed. New here? Take a look at this quick guide about selling on Mercari. Mercari is NOT SAFE. What you can sell You can list almost anything that can ship. The shirt that was sent to me came from a replica site and I had photo evidence of that . Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. You have so many different sellers selling bootleg copies of movies and tv shows. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. I bought 2 computers on Mercari. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Youll also learn the most profitable things to sell on Mercari, and the best strategies to boost sales that Ive learned after selling on Mercari for a long time. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. There are a few things I could do (I.E. Mercari doesnt go the extra mile to ban or punish scammers. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. Good info. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. While some activities can seem normal to you, Mercari might have some rules against them. I am starting to think its a site even worse than ebay! Having said that, we are unable to release funds until we can confirm delivery to the buyer I have been swindled out of funds by buyers claiming issues with orders. There is a scam in process. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. My payment was refunded just like it supposed to be. Many complaints are for 1000s of dollars that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. On the first, I never heard from the seller so I cancelled the transaction (4 days). Then Mercari suspends them, even if the items were real. I tried that, this happened. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. deemed to be a violation of our Terms of Service regardless of whether the That I earned . Did you check the seller reviews and description before buying? They will hold your money until it gets to you. Then check out our in-depth Mercari review article! now returning it for no proper reason and they approved her request. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. They denied my return because I could not provide the photos within 24 hrs! Never used Mecari but had two fraudulent items charged to my card. If you want the easiest shipping method, use Mercari Shipping. You will need to enter your email and name and come up with a password. Now, the seller has 3 days to ship the item to the buyer. or activity that in general: The list of Prohibited Items may be updated from time to time at Mercaris I have been in constant contact with Mercari and received the following: Selling counterfeit items are strictly illegal as they are copying everything including the trademarks, labels, designer names etc. Also, using a poly mailer is the recommended way how to package clothing to sell for the lightest packages. I guess I am done with this site. If you receive a notice about an indefinite suspension, Mercari has banned your account. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Please, let me know in the comments below. The seller failed to disclose damages to this item. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! But they blew it, what a waste. Last week I was reported for counterfeit items and my account was suspended. Both of these sellers have excellent ratings : /. OneShop is a financial technology company, not a bank. With no listing fees and no commission taken when something sells, there's the opportunity to make a good profit. I am bringing class action, please join in. However, its up to the seller to either accept your cancellation request or reject it. Come up. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Examples of items that fall under certain categories may also be Your information was really helpful. I honestly don't care. The seller has no control at the delivery level and is not required to refund the seller. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. It really helps to round up a few items at once, so you have a batch to start. I think Im done with this site. For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) Sorry, this post was deleted by the person who originally posted it. Only buy from seller have all 5 stars review at least a few review Fool me once I guess! Dont have the item nor the payment. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . Mercari is generally safe but it is not completely risk-free. DO NOT EVER buy using this platform. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years You can also throw in some personal anecdotes or explain why you loved the item. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. I got replica shirt with adidas golf. Seller wrote me an apology saying she missed the order! Just like most other selling sites. When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. Hey I'm Arslan, the guy behind Ecomsay. This could include: "Imitation Apple earpods" But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. Smart Pricing will adjust the price based on market demand, but it will never go lower than your floor. Think again. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. This is the WORST customer service I have ever seen. With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ecomsay_com-large-mobile-banner-1','ezslot_9',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. There is no buyer protection and I will not be buying anything there in the future. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. They take out the money before they rate the Seller and Mercari holds it. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. Note that you can use Crosslist to hide your face with an emoji using the built-in image editor while still showcasing yourself wearing the item. They refused despite just receiving my order. Can I sell replica items if I state that the item is a replica or fake? You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. There is a 10% selling fee for each item on Mercari. They actually follow through with their protection. It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. So that's that. Start with a wide shot, and then get closer to show your potential buyer the details of the item. You cant write a review until you confirmed receipt. And they said yes it would fit yours. Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. made of materials that cannot be detected with a metal detector. Here are the 5 elements for Mercari listings: Mercari is a barebones selling platform. They are laughing all the way to the bank! As I said already in the post, everyone that is buying and selling stuff has to be careful. Good Luck to you. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. such as: Ebooks, PDF files, user generated content (UGC) or items for online A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Dont ever buy from this place buy from a legit marketplace! In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. It also did not have as much memory or hard drive space as advertised. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. Im moving to Amazon & Shopify. Customer service is horrible. Huh? Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping.
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