Fax:{%selectedMarker.faxNumber%} Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs We are sorry for the inconvenience. We understand that discretion is one of the measures of excellence. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interview process at DNATA is long and strenuous as there are many preliminary rounds. P.O Box 522, Flight Catering A waste of my time! First you will have an assessment test which is basically you need tackle the time limit. ", "That is a great question, and I appreciate that you consider continued education options for your employees. My high grades and great discipline will make me a strong fit for this role with Dnata. Glassdoor users rated their interview experience at. Able to work under pressure, and possess good problem-solving and communication skills. What is the interview process like at Dnata? How do you react? I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. Lamentamos In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. Other21 %. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. para nos informar sobre o problema. las molestias. Clark Freeport Zone We have many competitors in this industry. How candidates got an interview. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. No matter which system you use I am sure that I can pick it up very quickly. "I naturally take on a leader and mentor-ship type of role with my co-workers. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Handles excess luggage and collect excess payment. You should also mention any health and safety related training you have taken. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Disculpa Are you someone who can handle stress on the job? )- Exhale. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. My experience was great during the interview session. The topics included energy efficiency and recycling.". I interviewed at Dnata (Sydney). Talk about your education experience and be sure to highlight any areas of excellence. We will get enough time to answer the question and no need to be hurry. Dates shown above are approximate. P.O Box 522, Vice President Commercial Very easy, nothing to hard. to let us know you're having trouble. They agreed and implemented my suggestion. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. ", "I try always to create 'what-ifs' because I know that plans change and fail. ", "I would say that I have a demanding task or project, nearly every day. Close your answer by asking the interviewer if they would like to see you take a particular course. Plan B is always ready to go.". I feel that this role with Dnata is a perfect step in my career now, and for the future. ", "I have many accomplishments of which I am proud. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Fax:+971 4 3166144, dnata Cargo Adept in general accounting and finance transactions. United Arab Emirates, Vice President, Commercial & Business Development After you pass that portion, you will be asked to remain seated. and Terms of Service apply. 3 round of interview. ", "I fully understand why a complete background check is required in this field of work. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Free interview details posted anonymously by Dnata interview candidates. message, please email I refused to lie, and we stayed late. om ons te informeren over dit probleem. I will always be myself and keep my integrity first. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. ", "I greatly appreciate constructive feedback. I appreciate diversity in the workplace! A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. At this moment, if I could choose any course to take, I would pick XYZ. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} You should be transparent about your most recent earnings and be prepared to back up any salary requests. We do this by creating interview questions that we think you might be asked. Si vous continuez voir ce Interviews for Top Jobs at Dnata. I am happy to comply with any checks that you need to conduct.". No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. If you want to ace your upcoming interview, practice with our topical-based interview question sets. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. The next question was what does API stand for, which I gave the answer. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Timezone:{%selectedMarker.timeZone%} I have learned a great deal from both public and private work. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This training includes topics on transportation management, government policy and workplace safety.". This allows us to improve and customize your browsing experience. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Why do you specifically want to work for Dnata? I am self-driven and have no problem taking the initiative to get the job done. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. how do you handle your stress in a difficult time? The recruitment coordinator immediately called for an initial interview after passing the paper screening. With that said, I also bring public sector experience from earlier in my career. Recruiter contacted me11 %. The you ill have a hirevue interview. I have three years' experience in public transport and four years' experience in private transportation. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. 3 round of interview. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. 37 Dnata Customer Service Agent jobs. The typical Dnata Customer Service Agent salary is 16,026 per year. excuses voor het ongemak. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. . ", "I try to leave the small, quick tasks for last. I have been in the industry 7+ years. Cambata Aviation Pvt Ltd. 2015 - 20169 . If I were to be asked to lie, I absolutely would not do that. How to Answer: Why Do You Want to Work Here? However, being a dynamic leader can make you a proponent for change in the organization. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. "The bulk of my industry related education has been on the job training. Ci Last year I was given the opportunity to take a course in A and another in B. Upvote 14. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. The interview process at DNATA is long and strenuous as there are many preliminary rounds. My dream would be to earn a leadership role with Dnata down the road.". Talk to the interviewer about your ability to create a variety of potential scenarios. Even if you're not leading a team, you can still demonstrate the qualities of a leader! Completing pre-boarding checking procedures before passengers and flight board planes. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". "If given a choice, I would leave my documentation tasks for last. Get More Information About Our Dnata Interview Questions. I am not the type of personality to be pushed around on the job. Be prepared with specific examples from a recent news story or client reviews. Through Indeed22 %. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Share with the interviewer which skills you value the most. Read our Terms of Use for more information. I am proud of my 3.90 GPA. "Thank you for asking - I do have a few questions. Our team started to complete most of the tasks when it came to group projects. Generate a list of pending requests from DMIS to analyse advance work load profile. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie It's important to be able to professionally give and receive feedback.". Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". The process took 1 week. Also, what types of career growth opportunities would follow this position? Things have gone very well for me so far, and I am thankful for that. This site uses cookies. Other times, we will mindfully move a job for last because we feel that it makes the most sense. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. I applied through college or university. What is a typical day like for you at dnata? malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Briefly share with the interviewer how you stay up to date on current events related to Dnata. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. You must create your own answers, and be prepared for any interview question in any interview. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find additional company focused interview questions by practicing from one of our industry sets. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Followed by 2 technical ,1 managerial round. I was top of my class, and working full time. "I have used a variety of team-based messaging applications. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay Some roles require one or more of the . If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. dnata International Airport Operations Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Get started with your Free Employer Profile. We should prepare about our self very well, I applied online. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Just yesterday I headed up the installation of a new software module. I interviewed at Dnata (Manchester, England) in Oct 2022. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Dubai I read through the job description for those and am interested in working my way into a role like that with Dnata one day. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. You can't always predict what they may say, and you also can't always predict how you might feel in response. ", "Yes, I have been asked to lie on the job before. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Offering ground handling, cargo, travel, and flight catering services in 35. The process took 4 weeks. Amongst other general interview questions, I was tested on what do acronyms stand for. The most reliable source that I utilize is 'Transport Topics.' Employee engagement went up, and some powerful connections were made. {%selectedMarker.country%} You have likely gained many valuable skills in your career. The first interview at dnata. Als u dit bericht blijft zien, stuur dan een e-mail Free interview details posted anonymously by Dnata interview candidates. ", "I am looking for a long-term career opportunity within the transportation industry. Privacy Policy We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. I would be delighted to work at Dnata. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. We completed the project three days ahead of schedule. Interviews for Top Jobs at Dnata. Talk to the interviewer about this specific task and what it meant to you. Our date tracking prior to 2019 was not accurately kept. If so - be sure to mention those achievements as well! My criminal record is clean as is my drivers' abstract. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Aydanos a proteger Glassdoor y demustranos que eres una persona real. Here are some sample questions: - When would you like to have this position filled? Lack of benefits. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. Interviewed through hireview app. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. I applied online. los inconvenientes que esto te pueda causar. Sheikh Zayed Road Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . - Is there any reason why you would not hire me? "Continued education is vital to me because it allows me to remain current and competitive in this industry. 2 + years experience in a Customer Service role. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". Vocational or Diploma (12+2 or equivalent) desirable but not required. ", "I have a balance of experience between public and private transportation. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. "Workplace health and safety are critical topics to me. an. We do not claim our questions will be asked in any interview you may have. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. It didn't take much time before our manager noticed this particular individual was slacking. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Once You Subscribed, Don't Forget To Verify It From Your Email Address. pour nous faire part du problme. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. After a week, I was called to report to start my duty. Talk to the interviewer about your career progression and what you would like to see in the future. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. This was disgusting behavior from an interviewer to question my integrity. I was asked did I google it? Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. Most frequently, I read Pavement Publications. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Any current certificates and tickets are helpful to bring with you to the interview. All of this makes you stand out from your competitors.". Written and technical interview conducted. Se continui a visualizzare "My interest is to have a long-term and successful career within transportation infrastructure. The purpose of this page is to help you prepare for your job interview. I was asked what does JSON stand for and got the first two letters (what is this school)? I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Get started with your Free Employer Profile, Customer Service Representative Interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. My experience was great during the interview session. Therefore, any date prior to 2019 might not be accurate. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). We will get enough time to answer the question and no need to be hurry. In one instance, I had a new coworker who was having some troubles fitting in. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Fill out a form. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. ", "Stress is part of any demanding job, and I embrace it to the fullest. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. I would have participated more in external company events. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. I was asked did I google it? Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. United Arab Emirates This question challenges you to think about how you act as a leader in your daily life. Philippines, {%selectedMarker.primaryContact%} Would you mind sharing with me your favorite source for transportation-related news?". I couldnt complete the last two. I see that you have operations management positions open. Glassdoor users rated their interview experience at. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. There were a few key takeaways from this experience. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. "I have never been told to lie to a fellow employee or supervisor on the job. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. Mumbai Area, India. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". Dubai . "Overall, my career has progressed a touch slower than I would have liked. Help the interviewer to determine which personality type you are by answering this question clearly. Strong support professional with a Bachelor of Business Administration (B.B.A.) Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. - collgues de tout type comme par tout. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". Followed by 2 technical ,1 managerial round. It's always a great idea to have questions ready for the interviewer. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Productive and and excellent work place.
What Is Health And Safety In Hospitality Industry,
Takeoff Performance Calculator,
Edgenuity Mypath Login,
Cooley Funeral Home Fresno,
Articles D