Collecting your car Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. When should I check in? You should then proceed to a bag drop desk. This site is protected by reCAPTCHA and the Google. 2011 BA Clubs Regus 450 Bath Road, Longford. Report a missing or damaged bag or contents. Have you already booked? Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? No credit card required. Your booking reference consists of a combination of 6 letters and numbers e.g. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Refund requests may be subject to a servicing fee. What ways can I check in? Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. If you have any problems using the site, please check that your e-ticket has been correctly issued. Does my passport need to be valid for a certain length of time after my trip? Tell us about something using our online forms. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. This will give you your flight status. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. AB2CD3. : To change a booking/action a refund please fax us where a colleague will be happy to help. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. You are just a number to management, nothing individual. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Welcome to our official Facebook page. Website: www.ba.com/heritage Please note this number is only available when calling within the UK. 19,209 talking about this. AB2CD3. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. If you are a small or medium-sized business and would like to earn your company points when your employees travel. You'll need your staff number/user ID and a BSAFE password to log into this system. Note: there is no dedicated bag drop desk for staff passengers. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. Answer Id 1957 Seat requests are not permitted on Staff Travel. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Email: [email protected] Is there a step-by-step guide I can follow? Continue reading. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. 2 . If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at [email protected] quoting your staff number and service details, & they will check your eligibility. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Please have your booking reference ready when you call. Now, we're looking to build on this spirit and passion to make tomorrow . Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. Looking for a particular British Airways employee's phone or email? Through check-in Through check-in is not available to standby passengers. The kiosk will tell you what to do next, so please read the screen carefully. Use this form to log in to your account or to create an account for the British Airways executive club. This is a public forum and we don't recommend that. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Emails found on company website [email protected] 50% Support 10 10 Emails found on 3rd party websites [email protected] 99% 0 0 159.65.154.158 The majority of our calls are managed by British contact centres. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Try Social Media "DM via Twitter." At British Airways weve always taken data protection very seriously. Address: www.rsaba.com, Solo Club Greater London UB7 0EB |. YIDxxS1 will mean you are eligible to the economy class allowance. AB2CD3. Please contact your travel agent directly to discuss your booking. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. If you do not have the authorization, you will not be able to travel on BA to the USA. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Currently British Airways does not issue a photo id card to widows and widowers of former staff. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Please include your flight details or booking reference if you have an existing booking. BA had begun to bring people back ahead of the. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . Tel: 0208 513 2525 (9-12.30, Mon-Fri) Flying on a stand-by ticket can be challenging. Please contact your preferred travel agent for bookings of 10 or more people travelling together. This will give you your flight status. IT Department. Performance & security by Cloudflare. By using ba.com you agree to the use of cookies. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Sign up for a free account. Had a great experience and want to thank someone for it? All airports with self-service check-in kiosks. Please visit our Help centre for more support if you have a question about your booking or flight. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Full-time, Part-time . Customer Service Resources Customer Relations postal address You'll see the most relevant contact details for you if you are logged in to ba.com. Please note this number is only available when calling within the UK. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Please ensure that your attire is appropriate for the cabin of eligibility. British Airways employs 26,533 employees. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Your booking reference consists of a combination of 6 letters and numbers e.g. One laptop bag OR one briefcase OR one handbag. Please have your booking reference ready when you call. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Contact the airport you were in or flying to when you lost your property. Updated 22/09/2020 10.07 AM (BST). You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. Enter employee name to find & verify emails, phones, social links, etc. Tel: 0208 570 2531 Email: [email protected] For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. 2011 BA Clubs Regus 450 Bath Road, Longford. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. BA IT Support Centre Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. Email: [email protected]. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Seat allocation will depend on how you present yourself. BA has a dress code which is applied to rebate passengers. Search job titles. Looking for a particular British Airways employee's phone or email? We have gathered invaluable insider information and tips to help you to get on board. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. How do I check the entry requirements for my destination? 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. Get contact details including emails and phone numbers If not, please call us. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Fly the World (Staff Travel). You should return to the area to check the screens for acceptance. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Daily, 7am - 11pm: Eastern Standard Time (EST). Request duplicate receipts, proof of travel and other insurance documents Original review: Nov. 9, 2022. AB2CD3 How do I find my booking reference? You must check the screen in the office for further information. Contacting British Airways - by phone or otherwise. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Please note that BA will not accept coupons for different airport pairs. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. 09042890159 Telephone: +233 (302) 214 970. The action you just performed triggered the security solution. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Amenity bags will not be given to staff who travel in premium cabins.
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