Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. Copyright 2023 enTouch Wireless All Rights Reserved. Social Security benefits statement. Offer not available for existing enTouch Wireless customers. Power On the phone and call 866.488.8719 to Activate! Well be available any time you need help with your phone or your service. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Currently, millions of people in over 40 states find this platform very efficient. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! Veterans Administration benefits statement. 3 consecutive months' worth of your most current pay stubs. The major problem is that they often shut . Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. Eligible Lifeline program participants are invited to participate in the new federal government funded Affordable Connectivity Program set to start on December 31, 2021. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Qualifying individuals receive Free cell phone service. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. Receives Bureau of Indian Affairs General Assistance; Participates in Head Start (only households meeting the income qualifying standard); Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or. Our standard terms and conditions will apply. 2. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. The ACP monthly service and device discounts cannot be transferred to another household or individual. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Please enter your username and password to access your account. Or you can always return to this page, and use the contact form. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Divorce decree or child support document. OFFERS MAY VARY BY STATE and service may not be available in all areas. enTouch Wireless provides high-speed broadband service to ACP customers. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Please refer to enTouch Wireless Terms of Service for more information. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. After 30 days of non-usage you will be de-enrolled in the program. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. 4. Other terms & conditions may apply. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. Simply complete all fields below to get started. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? enTouch Wireless reserves the right to block calls to any country or international number range without notice. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. There are some great resources online with details for most carriers (wireless or landline). Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More Social Security benefits statement. Only eligible consumers may enroll. Click here to enroll today to see if you qualify! Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Power On the phone. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Thank you we really appreciate your business. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Your Name *. Our terms and conditions will apply. Your household can receive only one Lifeline and one ACP benefit. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Unemployment/Workers' Compensation benefits statement. 3 consecutive months' worth of your most current pay stubs. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Taxes and fees included with service plan pricing. You must opt-in and choose an eligible ACP service plan. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. Find your state-specific qualifying information here! The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Data usage requires a data-capable device, and is subject to our Acceptable Use Policy (AUP), available in our Terms of Service. There are no fees associated with this change. . The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. An eligible household is limited to one monthly service discount and a single, one-time device discount. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. 3 consecutive months' worth of your most current pay stubs. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Notice letter of participation in a qualifying state, federal or Tribal Program. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Taxes and fees included with service plan pricing. If you have any trouble, we are ready to help just dial 866.488.8719. Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Method 1: Check your enTouch Wireless application status online Premium Channels; TiVo; TiVo Stream 4K; . enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. Lifeline Assistance Programs. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Read More Award-winning support is just a tap away. NOTE: Your account will need to be in good standing in order to proceed. Specialties: This location is closed to the public. KEEP THIS INFORMATION HANDY. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. International calling does NOT include text messaging, picture messaging, or video messaging. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Veterans Administration benefits statement. Only qualified consumers with documentation proving eligibility may enroll. Rates do not include taxes & fees, where applicable. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. OUR FACILITY. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Username Password Log In Forgot your username or password? You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Copy of last year's State or Federal income tax return. There is a period of time where both your old and new phones will be without service during the port process. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). OFFERS MAY VARY BY STATE and service may not be available in all areas. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. Click here to check coverage in your area. ACP is a federal government program operated by the FCC. Videos stream at DVD quality (480p). It will go through a complete power cycle. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. An eligible household is limited to one monthly service discount and a single one-time device discount. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Promotional offers may be modified or withdrawn at any time. Check your phone number's eligibility at T-Mobile's transfer portal. Safelink is the oldest and the largest company providing best free government smartphones for years. If you want to apply for ACP service only, please call 888-294-9465. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. *All forms of ID must be valid and used before expiration date. ACP is a federal government program operated by the FCC. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. If you purchased or received your new phone from us: If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Channel Line Up; About Us. . Lifeline program participants are eligible to participate in ACP. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. An eligible household is limited to one monthly service discount and a single one-time device discount. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Customer's Account Number *. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. If you already own a phone, you could also bring your own device to EnTouch Wireless. You must opt-in and choose an eligible ACP service plan. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Review updated: Jan 13, 2023. Every Q Link Wireless account has an account number. Skip to content. B10. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Featured review. Divorce decree or child support document. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Lifeline plans and benefits may be maintained without enrolling in the ACP. Tell Customer Support you want to Port your current phone number to your new phone. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. All prepaid minutes and payments are generally credited instantly to a Verizon account. Company *. ENTOUCH Smart Building Solutions. Servicing California and 33 other states! THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. But our FAQ page might already have the answer you need. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Only eligible consumers may enroll. Only eligible consumers may enroll. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. conference, chat lines, and premium numbers) are not supported and may be blocked. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Press the size on the backside of the card related to the SIM size your phone needs. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! Lay the SIM Card on a hard, flat surface.
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