unavoidable and extraordinary circumstance(s)" means a situation beyond our (or our suppliers) control the consequences of which could not have been avoided even if all reasonable measures had been taken. - Extinguish all naked flames and dont use matches or lighters. The amount of each Prepayment in your Payment Plan may not always be the same but, before confirming the Payment Plan, you may view the date and amount of each Prepayment and decide whether to proceed. The airline will probably have sent you an automated email explaining what your options are. Fit to fly and fit to travel: It is your responsibility to ensure you are medically fit to travel and fly. That's unless there were some kind of extraordinary circumstances which gave Jet2 no choice but to cancel the flight. Travel Information: The FCDO Travel Advice Unit may have issued health and/or safety information about your holiday destination. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). bicycles, tennis bag & racquets, may be carried for a discretionary charge strictly subject to prior agreement. You should be extremely wary of anyone encouraging you to make an exaggerated or fraudulent claim (whether in resort or back home). Car hire is subject to availability and minimum age requirements. As with all travel insurance policies, Jet2insurance contains certain restrictions. 20. Pedestrians - be vigilant at all times. As there was no one at Jet2 Holidays at that time we were very lucky to book the last Abas . Check-in/out: Check in/out times may vary. You can select your preferred seats from the time of booking up until check-in. We reserve the right to withdraw the priority lane security availability at our discretion. qatar to toronto flight status. No single item may weigh more than 32kg. Further, if you are refused entry to a country, whether because of lack of required documents or otherwise and, as a result, we are required by any governmental or immigration authority to transport you out of such country and/or pay any fine, penalty, other charge, or expense, you must reimburse us in full and pay us for such transport at the applicable fare. Holidays which include main meals generally commence with dinner on the day of arrival at your accommodation, terminating with breakfast on the day of departure. Jet2holidays, Jet2Villas,Jet2CityBreaks, Indulgent Escapes and VIBE by Jet2holidaysare trading names of Jet2holidays Limited. The price of your holiday is agreed when your booking is confirmed. If we believe that your booking is fraudulently funded, or that you or any person acting on your behalf attempts (or has attempted) to deceive or defraud Jet2holidays or Jet2.com at any point (including unfairly claiming compensation or a refund including by way of chargeback), we reserve the right to, among other things, cancel the booking and future bookings without further notice, refuse to accept future bookings, and recover amounts from the person or persons involved. Your right to a refund and/or compensation from us is set out in these terms and conditions. If you're travelling with Jet2, you can transfer your ticket to someone else. In some properties extra beds may only be suitable for children. Special rules/considerations applicable to children: Some destinations, owing to their lack of special child or medical facilities, may not be suitable for very young children, but we would be happy to advise which accommodation or resorts we think are suited to your requirements. All our flights are non-smoking. We process your data in accordance to our Privacy Policy. You must inform us of any lack of conformity without undue delay during your holiday so that we can try to remedy this for you. Full Board - breakfast, lunch and evening meals are included in the price you have paid for your holiday. iii. Where any customers on a booking are under 18 years old and are not related to any customers on the booking who are 18 or over, each must produce a signed letter of parental consent at departure. If you book arrangements other than an ATOL protected flight inclusive package from us, your monies will not be financially protected - please ask us for further details. Your holiday price Our trophy cabinet's full to the brim after our sister company, Jet2.com, scooped five awards at the Tripadvisor Travellers' Choice Awards 2020!Jet2.com won Best Airline - UK and Best Low-Cost Airline - Europe - and that's four years in a row! Please read these terms and conditions carefully. 1.10. To make a booking Car hire If we cancel your holiday for these reasons, you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Cooking - never leave cookers unattended while in use; ensure all cooking appliances are switched off when you leave your apartment or go to bed; never place any shopping/items on the cooker. If you have a complaint about any of the services included in your holiday or a problem during your holiday, including any illness or injury, you must inform the relevant supplier (e.g. No compensation is payable for insignificant changes to your holiday. The following items are prohibited from being taken into any aircraft cabin as hand baggage; toys/replica guns, plastic catapults, knives (regardless of length of blade), razor blades, scissors, trade tools, darts, metal cutlery, hypodermic syringes, knitting needles, snooker/pool cues, sports bats, self heating drinks/food, cigarette lighters, firearms, or any other item that, in the opinion of Jet2.com, could be used to endanger the aircraft or any of its passengers. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking. Should you wish to retain your room after the normal check-out time on the day of your departure, it may be possible to reserve the room for this purpose at the time of booking. If you do not notify us, it may impact our ability to assist you, investigate the difficulties you have encountered and our response to any subsequent claims upon your return. We will not provide a refund of any annual insurance policies purchased through us. If a complaint is made outside of this time we cannot guarantee a comprehensive response as we may not be able to investigate the matter thoroughly. London, United. If any delay is over 5 hours you are entitled to cancel your flight and receive reimbursement of the flight element of your holiday cost only. If any payments to you are due from us, any payment made to you by the airline or other service provider will be deducted from this amount. When booking through our website your baggage allowance will be shown to you at time of booking. cancelling one person off a holiday jet2. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your travel arrangements. For more information on excursions please see clause 15 below. The Master of any ship must at all times have paramount concern for the safety of his ship and for the safety and comfort of his passengers and crew, and for this reason he has an overriding discretion at all times to act as he sees fit. 9. Free Wi-Fi:Resorts or villas displaying a Free Wi-Fi symbol on our website or in our brochures have free Wi-Fi available, although for hotels it is not guaranteed throughout the resort. (b) Jet2.com will not process claims submitted by a third party if you have not submitted the claim directly to Jet2.com and allowed Jet2.com time to respond, in accordance with clause 18(a) above. Step 1: Check if the booking is refundable. Online check in Touts - out and about in resort, you might be approached by touts asking you to sign up for schemes and activities, or even trying to persuade you to make dishonest claims in connection with illness on holiday. With the exception of villa products, multipleFree Child places can be booked as long as there are at least 2 passengers paying the full adult price per child place and each Free Child place is assigned into a different room and there is availability of free child places. First off, head to the airline's website. Please note if this happens, we will not reimburse the amount you have paid for any flights you have used, tried to use, or are unable to use, as a result of your failure to meet applicable requirements. You will be one of the first three stops on arrival, and one of the final three pickups on your departure transfer (although please be aware that in certain circumstances, including due to local traffic conditions, delays to incoming flights and roadworks, we may need to make additional stops). 90%. However, please bear in mind that accommodation owners, restaurateurs, nightclub owners etc, may wish to maintain or improve their facilities, or even take a break themselves. Full details will be available at participating hotels, along with instructions for use of the Service. Subject to the other provisions of this clause 11, we accept responsibility for ensuring that your travel arrangements, which you book with us, are supplied as described by us. Please contact our Special Assistance Team for more information. Please note that infants do not have their own baggage allowance, or seat on the aircraft. Current amendment fees can be found at www.jet2holidays.com/faqs. You may also need to arrange a private transfer as many of our transfer providers are unable to accept golf bags or other outsize equipment on the transfer coaches. We will provide a refund of any insurance premiums paid to us (where you have purchased the insurance policy from us) if you can show that you are unable to transfer or reuse your policy. Gas water heaters and appliances - always check that gas appliances are turned off when not in use; never use gas cookers as a form of room heating and always follow the operating instructions provided; indications of a faulty appliance include black marks and stains, lazy orange flames instead of crisp blue ones and excessive condensation in the room. 25. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. Simply follow the link in this email to confirm and complete the cancellation. (d) Child Age - The child age where a Free Child would be applicable is displayed on the accommodation description page of the brochure and on our website. In this regard, the terms of clause 18 below apply with respect to making any such claims. Log on to www.Jet2holidays.com and follow the link for Manage my booking - Check-in Online on the top right hand side of the page to choose from many extras, and check in online to make your flight even more enjoyable. cancelling one person off a holiday jet2. Special requirements what are club seats at td garden. We will then securely transport your checked-in baggage to the baggage reclaim area of your return airport. iv. Jet2.comreserves the right to serve alcoholic drinks to customers at its absolute discretion.
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