school of rock franchise complaints

school of rock franchise complaints

We are a MUSIC EDUCATION brand. There were a lot of promises of support but very little delivery. School of Rock franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support . Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Bern R. Paradise, NV. Today we're an almost 300 unit global brand, boosting the lives of over 40,000 students in 9 countries. School of Rock, the leader in performance-based music education, was recently named a Top Franchise for 2022 by Franchise Business Review. These new hires include a COO and several Franchise Business Consultants, which are supposed to provide support at the school level. Not in number of students, but in actually making money. Money Talks "We remain committed to our shared goal . For more options and additional information, visit our. Curious if things have really improved now SoR is under new leadership. You should consider the 21 units as failed franchises in this case until SoR proves differently. Site Selection and Leasehold Improvements: $237,000 to $275,000. Management is extremely lazy, very low pay, equipment in the school is consistently broken, wifi doesn't work great which makes it harder to teach, app is shoved down your throat and students do NOT like it. Maybe that is the intent. "We survey franchisees from franchise companies in the marketplace today and identify those with the highest levels of satisfaction and performance in order to educate potential buyers and help them choose which franchise to invest in. In answer to the Admin question if we have attempted to communicate this to Sterling, the answer is yes. I believe Ms. Homan tells them we are a handful of disgruntled owners who do not know what we are doing and that her team provides direction that we do not follow. "It's incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high," said Rob Price, CEO of School of Rock. I know enough about running a business and marketing that I am going to be successful despite their lack of support. The problem starts at the top. School of Rock has an overall rating of 3.7 out of 5, based on over 308 reviews left anonymously by employees. Makes zero sense. (adsbygoogle = window.adsbygoogle || []).push({}); Co-workers are a fun bunch to be around. By continuing to use our site, you are agreeing to our cookies policy. I hope that whoever is in charge this (the SOR Board?) According to the 2017 FDD, Dzana Homan Chief Executive Officer Ms. Homan became our Chief Executive Officer on June 9, 2014 and is located in El Segundo, California. Charlotte: CANTON, Mass., July 26, 2021 /PRNewswire/ -- School of Rock, the leader in performance-based music education, was recently named to Franchise Business . Owners are either bullied or ignored, there never seems to be a middle ground. The initial investment for a School of Rock franchise is approximately $395,800 - $537,400 including a $49,900 . ARE YOU FAMILIAR WITH THE SCHOOL OF ROCK FRANCHISE OPPORTUNITY, STERLING PARTNERS AND/OR SCHOOL OF ROCK CEO DZANA HOMAN? Then maybe we can get back to business. They are the victims. This results in remarkable musical proficiency. There has been a massive amount of turnover in the Corporate structure since the arrival of Ms. Homan. The School of Rock franchise has been in place 15 years and we really get nothing other than them tossing out some PPC that is hit or miss and does not allow us to do what works in our markets without competing against the corp PPC. I spent my life savings on this business, and have received nothing in return. School of Rock, the leader in performance-based music education, was recently named a Top Franchise for 2022 by Franchise Business Review. Owners are treated like low level subordinate employees and there is little respect for the fact that most are successful in their careers and have much to offer to build the business. School of Rock franchise complaints include an excessively high turnover rate of corporate employees which has resulted in a loss of of experience and knowledge and poor continuity of support. School of Rock franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity. During my first two years we were a franchise owned school and for the last 3 we were a corporate run school. Independent Survey Shows Franchise Owners Are Highly Satisfied with School of Rock's Performance SCHOOL OF ROCK NAMED A 2023 TOP FRANCHISE BY FRANCHISE BUSINESS REVIEW | International Franchise Association Dont let this reflect on the owners. I unfortunately have to agree with everything above. 124. The list is available on Franchise Business Review's website. It is a big school with more than 3,000 students attending. Ms. Homan seems to place little to no importance on the fact that on a scale of 1-10, with 10 being the best choice, a good amount of the questions were ranked 5 with some below. While I love what we do at the school level and feel this is incredibly rewarding, I have no real confidence in the future due to Dzana Homans leadership. She has done damage to the integrity of the brand and its so unfair to the many beautiful people who dedicated their hard earned money and their time to trying to foster the music in the communities they serve. Graphics are something I can afford to do myself. Anyone wanna watch School of Rock with me at 8pm. This intimidation is why when there have been calls with her and the owners, there are no questions. Your email address will not be published. Having the ex-CEO of School of Rock opting to build his own franchise system seems to speak volumes about him having faith (or lack of) in the SoR system. There are other business issues that are pretty bad in this franchise. "Milwaukee is a city on the rise with its thriving cultural scene, making it a perfect place for a School of Rock franchise," says Matt McFarland, owner of School of Rock Shorewood. For more than 20 years, School of Rock has been teaching kids and adults how to channel their inner rock stars. Dzana states that there are two Music Directors (they were initially announced as managers btw.) By continuing to use our site, you are agreeing to our cookies policy. Defending defaults takes money and time, and owners tend not to have much of either, so they dont risk it. Hangs up the call, waits for one franchisee who attended in person to leave and then plays Another One Bites the Dust on her computer in corporate office and laughs in celebration at the thought of them humiliating themselves in front of the company. Gain experience teaching lessons, the clientele is good, staff is mostly like-minded and it's fun working around music. The only advertising I see is to sell new franchises. and only payed for time teaching not total time in school. 70% of employees would recommend working at School of Rock to a friend and 57% have a positive outlook for the business. SCHOOL OF ROCK Franchise Complaints. Almost every interaction is adversarial, to the point where you almost go out of your way not to have them. They see all this stuff going on and they do nothing about itbut maybe they are in a position of saying well others have raised issues to the Sterling Board and nothing happenedthen why should I?. It has been that bad for that long. I do not feel her goals are remotely aligned with the owners with all of us striving for success. It takes years to build a student base from the ground up. First to Review. SHARE A COMMENT BELOW. CANTON, Mass., Feb. 27, 2023 /PRNewswire/ -- School of Rock, the leader in . School of Rock totally underpays employees. They are as culpable as she is. Net-worth Requirement: $300,000. Requests for meetings, follow up from meetings no agendas, no action, no results best sums it up. Were working on it they say . If you dont comply to MONTHLY P&Ls (when we signed on, there were no P&Ls collected and were told maybe annually would be the request from corp) you are in default and will be sent a threatening letter from corporate. I have had as many FBCs as the number of years that I have been open and no regular support from any of them. New guy seems to be in place to facilitate the sale of SoR to another company, GOOD LUCK WITH THAT! The company also sells musical instruments and music gear through its GearSelect program. It's unpaid but you know it's SOR. This rating reflects the overall rating of School of Rock and is not affected by filters. For more options and additional information, visit our, School of Rock Named a Top 100 Most Innovative Franchise by Franchise Business Review, Join the School of Rock franchise family today. RT @FranchiseReview: Every year, FBR recognizes the franchise companies with the best workplace culture with the Franchising@WORK Awards. Written by Matt Cain and David Andrew WilsonConcept development by Arlene PhillipsDirected by Jonathan O'Boyle Choreography by Arlene Phillips HOME, Manchester18 July - 12 August, 2023 It's summer in Manchester. We will reach out as best we can to CEO Dzana Homan, School of Rock executives, franchise owners, and staff for comments, corrections, clarifications, affirmations and/or rebuttals. I have no doubt that this system can be nurtured and can grow, but not with this administration and this CEO. She has pushed out every talented corporate staff member, and she only cares about herself. She also refuses to recognize the Independent Franchisee Association (IFA), and confronts those who dare to complain about franchisee treatment even when those complaints were voiced in private group conversations. Sterling Partners is aware of Dzanas reckless behavior and chooses to ignore her actions. It is a . Get to know the community around you. What we do get I spend hours reworking. This is a great business with great people in the system who want it to be successful. So I guess thats to be expected. In fact, one of the executive members was adamant that there was a No A$$Hole Rule. "We remain committed to our shared goal of enriching lives through music and look forward to continuing to provide support and resources to help our franchisees succeed.". Love the students and overall environment. Visit FranchiseBusinessReview.com to see the full description of the 2022 Top Franchises. There are many smart owners with skill sets that exceed those on the corporate side and to have to work in this environment is really counterproductive. School of Rock has the franchise fee of up to $49,500, with total initial investment range of $169,350 to $399,100. Dzana Homan is a disease to this company. Franchise Business Review publishes annual rankings of the top franchises in its Guide to Todays Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors. "It's incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high," said Rob Price, CEO of School of Rock. I love that I get to work with kids and share my passion of music with them. Why didnt you tell me she was gay, I could have flirted with her to get what I want Ms. Homan mocking homosexual member of School of rock community. Does any have the pdf of 2019 or the latest pdf file of School of Rock Franchise Disclosure Document? School of Rock's approach to music education is unique. Boy, do I wish I could, but who would be dumb enough to buy it? The initial franchise fee is $40,000. Owners want to get a good return on investment, but will look elsewhere if they cant achieve their goals. All comments above are valid, and I think were all waiting to see if we get any real response from corporate or Sterling. Through the power of music, prospective franchise investors have the ability to positively impact the lives of their students and their community as a whole. We are looking for Value for Fees and to get a solid ROI for our money and time this is a business after all, not a Not For Profit engagement. The program serves children as young as four years old through grandparents who want to release their inner rock star. 02 Mar 2023 19:11:01 CANTON, Mass., Jan. 19, 2023 /PRNewswire/ -- School of Rock, the leader in performance-based music education, was recently named a Top Franchise for 2023 by Franchise Business Review. ALL POSTS Dzana Homan Kids Franchises SCHOOL OF ROCK Franchise Tutoring franchise SCHOOL OF ROCK Franchise Complaints: Corporate Employee Turnover June 16, 2017 ADMIN 12 Comments CEO Dzana Homan , Dzana Homan , education franchise , Threatens franchisee of one of the largest schools with kicking her out of the system because the franchisee disagrees with her strategy. School of Rock, Sterling Partners Controversy Grows, UBuildIt Responds to Forbes Worst Franchise List, SUPERGREEN SOLUTIONS Cease & Desist Letter. Best Children's Service and Education Franchise for Third Year in a Row. I think among the owners there are still many that are concerned about retaliation, and that is why they havent spoken up. Deceased middle-aged man found near Maple Ridge school. If our shared brand fund contribution is to be used it should be for something I cannot afford like complete turnkey advertisements that have a consumer message that has been researched and works. Then when we collect the fees from the student, Corporate takes their royalty on top of that. These 2o20 pandemic obstacles didn't keep principal Dustin Toth from starting a legacy at Rock Hill High School. We strive to empower them with the skills, confidence, and creativity needed to succeed in both music and life. SOR does events that can help connect you with community. Recommends that they stand up at the conference in front of the company and announce they are dismantled. Weve been promised some great video content to come. Your email address will not be published. Mark Sheffield was nominated by the School of Rock franchise leadership team in the Freshmen category for a 2021 Franchise Rock Star Award. I do not have confidence in nor do I trust Dzana Homans leadership. It is also interesting to speak with corp staff off the record as they seem to all be afraid of her and frustrated as well. They promote a one size fits all approach. The total investment to be expected is seriously understated. It's raining (obviously) and on Canal Street storm clouds of another sort are gathering. Franchise Business Review, a research firm that performs independent surveys of franchisee satisfaction, provides the only ratings of franchises based solely on actual franchisee satisfaction and performance. How much does School of Rock franchise cost? Franchise Business Review, a research firm that performs independent surveys of franchisee satisfaction, provides the only ratings . She goes after franchisees who speak up instead of genuinely seeking to fix problems. According to the 2017 FDD, "Dzana Homan Chief Executive Officer Ms. Homan became our Chief Executive Officer on June 9, 2014 and is located in El Segundo . Most days I wish it would just go away and I could close the doors. A little about Franchise Complaints. other music schools offering a similar product pay about 5-7$ more per hour. Native Hawaiian or Other Pacific Islander, Opens the Fishbowl by Glassdoor site in a new window, with management and customer service backgrounds, i work at the gowanus brooklyn location and our, , enjoy getting to know the students and their families. When I was on the phone with the VP of Franchising, I was trying to explain my reasons for not wanting to open location number 2. School of Rock's concept is more potent than traditional music programs, combining private lessons powered by the patented School of Rock Method with weekly ensemble practices. This is not the business that I bought into and has seriously declined within the past 3 years. I was warned by some unhappy franchisees before I decided to move forward. At first you think she cares and understands, but then once you take advantage of the direct communication channel to express a concern or you speak up, she slaps you back.hard. The International Franchise Association (IFA) today named Matias Puga Hamilton, master franchisee of School of Rock in Latin America, as a 2023 Franchisee of the Year. Maybe a few vodka and orange juices will help. There are no standard operating procedures, no training manuals, no training department, no curriculum, and no support in regards to operating our business effectively or developing leads. I love the business itself and that is what keep me (and probably a lot of owners) in the professions. We all need a change of leadership. Im sharing some first hand experiences with Dzana Homan as she destroyed an otherwise beautiful company. Filter by rating. This is the 18th annual ranking of the 200 best franchise opportunities as rated by franchise business owners. Dont know if I blame the CEO entirely for the lack of success I am having as a franchisee. There is this freedom of determining who you as an individual, CEO Homan stated that she believed communication with and respect for franchisees is critical: One thing that Ive learned is to engage with your franchisees, and be in communication and conversation all the time I came to franchising as a franchisee. School of Rock, the leader in performance-based music education, was recently named a Top Franchise for 2022 by Franchise Business Review. The CEO Dzana Homan is doing a wonderful job at destroying the company that used to thrive because of the culture and passion for music education. FranchiseComplaints.org was created to (1) facilitate research and encourage discussion of and due diligence on franchise opportunities and franchisors and (2) to help businesses with sales enablement by providing the most accurate franchisee contact lists available. <br>Started career as Business Development Executive in Mechanical Industry however what really grabbed my attention is Brand Management.<br>Started this Franchising journey with one best platform back then called Franchise India. Thanks for these comments. Get your P/L on time or or get a compliance letter, but she can give no real direction on copyright issues. Speaking of royalties, Corporate hosts a music festival for our students to participate in. Question: Has anyone attempted to communicate these complaints to management at Sterling Partners? He currently owns four schools in Latin America : Los Dominicos in Chile , Santiago in Chile , Polanco in Mexico , and Bogot in Colombia ( Colombia ). Dzana Homan joined School of Rock as Chief Executive Officer in 2014. Corp school employees have been moved into positions for which they are not necessarily qualified and there is a revolving door for the Franchise Business Consultants (formerly known as Director of Franchise Operations), leaving the majority of the owners without any type of support for months. yet those research results are never shared. One of the ways she does this is through her preference of speaking to owners individually. Find out more about salaries and benefits at School of Rock. Club Fierce is under threat. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Basically her direction with this is how to fly under the radar, but no real solution. It always seems that issues are raised, then ignored. $49,900. Revenue comes from individual and group lessons, branded merchandise, parties and . With more than two decades of experience, School of Rock offers entrepreneurs the opportunity to quickly plug into a global brand with a proven business model. He was chosen by Franchise Business Review from among 200 nominations for his outstanding achievements as a School of Rock franchise owner in Chula Vista, CA. The initial investment for a School of Rock franchise is approximately $395,800 - $537,400 including a $49,900 franchise fee. At the end of 2016, there were a total of 168 School of Rock locations, comprised of 152 franchise and 16 company-owned locations. There is little to no trust in the CEO or the staff due to the constant fear of retaliation. All Rights Reserved. Franchise Business Review's 2023 Top 200 Franchises and Culture 200 . It was not like this when we bought into this business. Keep them coming. The . contact ADMIN at unhappyfranchisee[at]gmail.com. I wonder if the powers that be at Sterling had to invest their personal money in a franchise, would THEY want this person in charge of their personal money. The pay at school of rock is at the absolute bottom end of any music instruction . Keeping it fresh, staying ahead of trends and what kids will respond to and what will bring in more students. Ms. Homan has effectively alienated the owners and made them afraid to speak up lest they be the recipient of retaliatory actions. "Franchisee satisfaction levels hit an all-time high last year despite the pandemic, and we are pleased to report that our 2023 research shows satisfaction has remained sky higha sure indicator that franchisee satisfaction is a top priority for franchise companiesand thats good news for franchise owners and anyone thinking about investing in a franchise," said Michelle Rowan, president & COO of Franchise Business Review. UPS Access Point: Drop-off or pickup at local businesses. The comment above that outline some of the personal attacks she was purportedly made seems like some inside information for her senior team. INSTANT IMPRINTS: Deceptive Franchise Marketing 101, GRAZE CRAZE Franchise: Kerry Sylvester Bankruptcy, Court Records, GRAZE CRAZE Franchise: J.A. No-Nonsense Hype-Free Franchise Issues & Discussion Site. The initial start up was 3x what we were quoted and instead of meaningful support I was repeatedly told I needed to purchase expensive unnecessary equipment. Great community and comfortable and safe environment to work in. The initial franchisee fee is $49,500. Im pretty sure it would help me. (Thats 6 days from now.) To our knowledge the results in totality were never published. News flashwe are an INTERNATIONAL brand and our marketing content and creative should reflect as such. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, School of Rock employees rate their compensation and benefits as 2.6 out of 5. Do the right thing. The relationship with the executive management team is not a nurturing one, and is often confrontational, with considerable effort put on compliance and very little on finding ways to make the franchise owners money. School of Rock offers a wide variety of music lessons, including guitar lessons, singing lessons and piano lessons. Sometimes those letters, arent even customized and you get [name] as the salutation. Growth with little support and a completely dysfunctional relationship with the CEO. $321,000 - $521,000. Were told there were pilot schools, but its always top secret of what schools and which people participated. Verify your email to use filters. School of Rock Franchise Initial and On-going Franchise Cost. We again invited SoR & Homan for response or rebuttal. School of Rock Franchise Cost. Fix the leadership and the problems that prevent owners from being successful and the brand and system will grow. its very disappointing to have such a hostile relationship with the franchisor, especially, the CEO. These are not absentee owners who choose to work elsewhere and let their business run. As a Franchise Owner of School of Rock, the product we were sold is not what we purchased. 6/5/2009. Each of the 200 Franchisee Satisfaction Award winners on this years list achieved stellar ratings from their franchisees.". I would like to see what a franchisee from say Dunkin Donuts gets and what their royalties and brand fund fees get them. Are things better? According to the Item 19 Financial Performance Representation in the FDD, the Average Gross Sales for selected company-owned units is $513,260 (4 Company-owned Schools, or 26.7%, were at or above this figure) and Median Gross Sales are $412,952 (7 Company-owned Schools, or 46.7%, were at or above this figure). Ms. Homan.Owners have come to you with resolutions to issues and you turn a blind eye then call us whiners and complainers when confronted with the hard questions. She should be fired, and I should be reimbursed. Nelson's Dryden Hunt to join 4th NHL franchise in single season. Its hard to make serious money at this business when the royalties and brand fund contribution are so high but the franchise is not well-known, so it becomes a labor of love instead of a way to support yourself. Congratulations to @SchoolofRockUSA for being a top place to work. National Press is almost only about her and her escape from her home country. I opened the first location in 2014, and in 2015 decided it was not worth the investment to open my second location. I am a long-time School of Rock franchise owner. I have owned a school for many years and have to say it was the worst business investment I have ever made. We pay Corporate a fee established by Corporate in order to participate. School of Rock was among over 300 franchise brands, representing more than . Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today's Top Franchises. She is in the wrong position with the improper qualifications and the absolutely wrong personal makeup, and her senior team, the School of Rock LLC Board and Sterling Partners are all at fault for letting this charade continue. Wondering if any of the former franchisors miss her? The total investment necessary to begin operation of a School of Rock business is stated to be $136,850 to $339,100. Management is a bit of a nightmarevery high turnover rate reflects this. Not a ton of benefits, but it varies by each franchise. Instead of meaningful support, I was repeatedly told I needed to spend money on unnecessary items and was given inadequate advice on everything from our grand opening all the way to how to price our programs. We just need the CEO and the Sterling Partners Board to know we have zero confidence in their ability to run this business. The school curriculum was very well curated, the other teachers were very supportive and nice. Double Dipping? Last minute: my buddy just got called to the office. There is a competitive nature of corporate not sharing best practices or knowledge gained from corporate owned schools with franchisees, which was one of the reasons for the organization of the IFA. We are a music education program that needs a strong and legitimate curriculum with a strong training/educational team supporting it. School of Rock provides students of all ages an exciting and engagingmusic education experience, which includesbass lessons, guitar lessons,singing lessons, drum lessons, andpiano lessons. Failure to acknowledge owners assoction to have 2 way communications with owners since 2015 the members have created an Independent Franchise Association to try to bridge relationships between owners and corporate and work together to fix problems and grow the business and the brand. Whereas traditional music education approaches focus on teaching music only through one-on-one lessons, School of Rock's METHOD combines one-on-one instruction with group rehearsals and live performances, starting students on their musical journey by playing songs that inspire them. My understanding is that the Sterling Partners Board was made aware of these issues as well as others, and they have done nothing about it.

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school of rock franchise complaints